Business - Administration IT & Customer Service

Letterkenny Institute of Technology


Course Name Business - Administration IT & Customer Service
Course Provider Letterkenny Institute of Technology
Course Code LY116
Course Type Higher Education CAO
Award NameNFQ ClassificationAwarding BodyNFQ Level
Level 6 Higher Certificate (Level 6 NFQ)  More info... Major Letterkenny Institute of Technology Level 6 NFQ
Apply To CAO
Attendance Options Full time, Daytime
Location (Districts) Letterkenny
Duration 2 years
Leaving Certificate Entry Requirements

Expand+Minimum Entry Requirements:
Minimum Five O6/H7
English or Irish O6/H7
Maths F2/O6/H7

In absence of Mathematics, 6 Leaving Certificate Subjects, Grade OD, including O6/H7 including Irish or English and

(A) two commercial subjects or
(B) one ...

Leaving Certificate Vocational Programme LCVP LCVP Leaving Certificate Vocational Programme
The LCVP link units are considered as a single subject that may be counted towards matriculation and points are awarded as follows:

LCVP Grade Points from 2017 onward
Distinction 66
Merit 46
Pass 28
QQI FET Applicants General Information

Expand+QQI FET Level 5 Awards (Formerly FETAC)
Applicants must present a full major award. A record achievement, a minor award or a components award will not meet the minimum entry requirement. Additional specific requirements apply to some courses.


QQI FET Entry Requirements Web Page - Click Here
Mature Applicants

Expand+If you are applying for first year and will be 23 years of age (or older) by 1 January in the proposed year of entry you are defined as a “Mature Applicant”. The term “Mature Applicant” is not used for those applying for entry to year 2 or higher.

Alternative Entry Go to: for further information.
Recognition of Prior Learning RPL Web Page - Click Here
Number of Places 40
Link to Course Fee Web Page - Click Here
CAO Application Dates and Fees

Expand+Early online application (discounted): Fee €30 Closing Date: 20th January 2019 at 5:15pm

Normal online application: Fee €45 Closing Date: 1st February 2019 at 5:15pm

Late online application - restrictions apply: Fee: €60 Closing Date: 1st May 2...

Course Content

Expand+Is this course for you?
This 2-year programme has been designed to provide students with a skillset matched to the needs of small businesses locally and nationally in the areas of Administration, IT and Customer Service. Students will study a range ...

Subjects Taught

Expand+What will I study?
Year 1
Semester 1
Learning to Learn & ICT (M)
Business Management (M)
Mathematics (M)
Fundamentals of Marketing (M)
Professional Keyboarding & Business Document Production 1 (M)

Semester 2
Writing Skills (M)
Office Admi...

Careers or Further Progression Career opportunities
Successful graduates find themselves working in a wide variety of public, private and community sector organisations.

Graduate careers typically include:
• Office Administrator
• Accounts Administrator
• General Business Administrator
• Services/Events Co-ordinator
• Buyer & Procurement Officer
• Clerk in accounts payable & receivable departments/offices
• Public Relations Executive
• Retail
Further Enquiries Department Administration Telephone:
(074) 918 6206 / 6210
Head of Department: Patricia Doherty
Telephone: 074 918 6202
Points History
Year Points
2018 136
2017 126