Expand+L7 and L8 Key Dates
Autumn Trimester
September 2021 – January 2022
Closing date for applications* 13/09/2021

Spring Trimester
January 2022 – May 2022
Closing date for applications* 28/01/2022

Summer Trimester
June 2022 – September 2...

Hide-L7 and L8 Key Dates
Autumn Trimester
September 2021 – January 2022
Closing date for applications* 13/09/2021

Spring Trimester
January 2022 – May 2022
Closing date for applications* 28/01/2022

Summer Trimester
June 2022 – September 202
Closing date for applications* 27/05/2022

* Places may be available after this date depending on availability.
Key dates:
https://assets.ctfassets.net/19hllh2ssa3x/60iIiNlGEyKehWk7NYgVVn/d8982b4b4aeaa07c76c5c1eae1444abd/IOB_Prospectus_21-KeyDates-Level_7-8_V2.pdf

Expand+a) Individuals seeking admission to the Professional Diploma in Financial Services will have at least 3 years’ experience in a Retail Banking role, have completed a 30 ECTS Special Purpose Award/s at Level 7 NFQ e.g. Professional Diploma in Financi...

Hide-a) Individuals seeking admission to the Professional Diploma in Financial Services will have at least 3 years’ experience in a Retail Banking role, have completed a 30 ECTS Special Purpose Award/s at Level 7 NFQ e.g. Professional Diploma in Financial Advice and completed one of IOB's specialist Special Purpose Awards (min 10 ECTS) at Level 8 from IOB's suite of specialist programmes.

b) Admission will also be considered from individuals who possess an Honours Degree (min Hons. 2.2 Level 8 NFQ) with at least three years’ experience in a Banking role, and have completed one of IOB's specialist Special Purpose Awards at Level 8 (Min. 10 ECTS) from IOB's suite of specialist programmes.

Professional Body Membership
You must be a current member of IOB or become a member, to undertake this programme.

Expand+Award
When you successfully complete this programme you will be awarded a Professional Diploma in Financial Services from UCD.

This is a level 8 qualification on the National Framework of Qualifications.

You will also be able to apply for the ...

Hide-Award
When you successfully complete this programme you will be awarded a Professional Diploma in Financial Services from UCD.

This is a level 8 qualification on the National Framework of Qualifications.

You will also be able to apply for the Professional Banker designation.

Professional designation
Members who complete the Professional Diploma in Financial Services, and who commit to completing Continuing Professional Development hours, will be entitled to use the designation Professional Banker - fundamental to those seeking to develop and advance a career in banking, including management roles.

IOB will provide all of the required CPD content online. In addition, we will provide a number of seminars annually.

Expand+Overview
At a glance
The Professional Diploma in Financial Services programme is aimed at everyone working in banking, including those who work in or aspire to work in roles with management responsibilities. It broadens and deepens your knowledge o...

Hide-Overview
At a glance
The Professional Diploma in Financial Services programme is aimed at everyone working in banking, including those who work in or aspire to work in roles with management responsibilities. It broadens and deepens your knowledge of the practice of banking, customer relationship management and, particularly, credit risk management.

Professional Banker designation
Members who complete the Professional Diploma in Financial Services, and who commit to completing Continuing Professional Development hours, will be entitled to use the designation Professional Banker.

How you will benefit
This highly practical and applicable programme offers you a blend of academic knowledge and professional skills. Specifically, it will;
• Broaden and deepen your technical understanding of the main activities in banking and associated risks
• Develop a highly marketable and transferrable skill set, including decision-making, problem-solving, communication and analytic skills
• Enhance your critical awareness and understanding of the contemporary issues in financial services.

Continuing Professional Development
You may be awarded formal CPD hours when you successfully complete relevant modules within this qualification.

Expand+Modules and learning outcomes
Principles and Practice of Banking
(NFQ Level 8, 10 ECTS)
On completion of this module, students will be expected to be able to:
• Apply their understanding of theories and core principles underpinning banking in ...

Hide-Modules and learning outcomes
Principles and Practice of Banking
(NFQ Level 8, 10 ECTS)
On completion of this module, students will be expected to be able to:
• Apply their understanding of theories and core principles underpinning banking in a real-world context
• Identify the range of risk banks are exposed to and be able to evaluate and implement risk-mitigation strategies
• Critically evaluate the transmission of banking risks and the wider societal implications
• Critically reflect upon their professional practice and their role and contribution within the banking profession.

Principles of Credit Risk
(NFQ Level 8, 5 ECTS)
On completion of this module, students will be expected to be able to: Explain the components of the credit risk management framework, including credit risk and how it links to the Profit & Loss, Balance Sheet and the customer. Explain the cannons of lending and apply to credit risk assessment. Understand the concepts of Basel bank’s capital, stress testing, impairment provision and how loan losses and capital are linked. Appreciate the key credit lessons arising from the Irish banking crises.

Customer Experience Management
(NFQ Level 8, 5 ECTS)
On completion of this module, students will be expected to be able to: Explain what is meant by CEM. Explain the key stages in the CRM process. Demonstrate an understanding of the customer relationship cycle and the implications for financial institutions. Demonstrate an understanding of what customers value in their relationship with their financial institution. Discuss the ethical conduct underpinning interactions with customers. Assess the implications of regulation on CEM practices.