Expand+About This Course
Reception and Frontline Office Management is designed to provide students with a broad and balanced skills base to enable them to work in an administrative area in any business sector.

First impressions and perception are very i...

Hide-About This Course
Reception and Frontline Office Management is designed to provide students with a broad and balanced skills base to enable them to work in an administrative area in any business sector.

First impressions and perception are very important concepts in business. Front office specialists and receptionists are the first line of contact for the organisation and convey the business ethos to customers. Students will develop additional skills tailored for the front office including modern telephone techniques, listening skills, dealing with complaints, keyboard techniques and software applications. Developing a professional image and role play feature strongly in this course. These specialist modules will complement the core modules in the course and prepare students for employment as a receptionist or front office specialist.

Expand+Mature Applicants
Cavan Institute welcomes mature applicants who wish to return to full-time education. Such applicants may not be required to have the minimum entry requirements. The Institute will look for satisfactory evidence of the applicants a...

Hide-Mature Applicants
Cavan Institute welcomes mature applicants who wish to return to full-time education. Such applicants may not be required to have the minimum entry requirements. The Institute will look for satisfactory evidence of the applicants ability to pursue and benefit from the course. Mature applicants should apply online to the Institute and may be required to attend for interview as part of the selection process.

International Applicants
We welcome applications from International Students. Cavan Institute seeks to provide an atmosphere where the international student can benefit both academically and personally from their time here. International students should contact our administrative office for further information.

Expand+Cavan Institute is an approved college for Post-Leaving Certificate (PLC) maintenance grants. PLC maintenance grants are available to eligible students attending full-time courses in Cavan Institute.

This grant must be applied for, through Studen...

Hide-Cavan Institute is an approved college for Post-Leaving Certificate (PLC) maintenance grants. PLC maintenance grants are available to eligible students attending full-time courses in Cavan Institute.

This grant must be applied for, through Student Universal Support Ireland (SUSI).

Medical Card Holders
Students who are medical card holders may be exempt from the government PLC levy and Irish state examination fees only.

This exemption does not apply to any other examination body whose qualifications are available at Cavan Institute.

SUSI
Grants are handled by SUSI. www.susi.ie
This maintenance grant is paid each month directly into the students' bank account.

This grant is a means tested grant. Use the SUSI Eligibility Reckoner to assess your eligibility.

Cavan Institute is required to monitor student attendance in order to determine if a student should continue to receive grant assistance during the academic year.

VTOS
Are you 21 or over, in receipt of a Social Welfare payment and participating in a full-time course in Cavan Institute?
Vocational Training Opportunities Scheme (VTOS) may be for you. You can download a form from college website https://www.cavaninstitute.ie/grant-information

For more information contact Cavan Adult Education Guidance and Information Service at 049 4377001.

BTEA
The Back to Education Allowance (BTEA) allows qualifying persons to return to full-time education in approved courses while continuing to get income support.

The BTEA allows people in receipt of certain social welfare payments to retain those payments whilst participating in approved full-time courses in further and higher education.

All information in respect of the BTEA is available from the Department of Social Protection at www.welfare.ie or www.studentfinance.ie

HEA Fund for Students with Disabilities
The Fund for Students with Disabilities allocates funding to further and higher education colleges for the provision of services and supports to full-time students with disabilities. The fund aims to ensure that students can participate fully in their academic programmes and are not disadvantaged by reason of a disability.

Applications to the fund are made on behalf of an eligible
student by Cavan Institute following an assessment of needs under HEA fund for Students with Disabilities. Applications cannot be made directly to the fund by students.

For further information on the types of disabilities covered under the fund and the supports available, speak to Maureen Lynch, Special Educational Needs Coordinator at Cavan Institute, or check the Department of Education and Skills website www.education.ie or www.studentfinance.ie

Expand+Career Opportunities
This course in Reception and Frontline Office Management equips students with the qualifications and skills for employment in office administration. The specialist modules enhance employment opportunities to work as a receptioni...

Hide-Career Opportunities
This course in Reception and Frontline Office Management equips students with the qualifications and skills for employment in office administration. The specialist modules enhance employment opportunities to work as a receptionist or front office specialist.

Further Study
At Cavan Institute:
Graduates of this course in Reception and Frontline Office Management may progress to the level 6 Certificate in Administration and IT for Business or the level 6 Business Studies (Year 2) course, both available at Cavan Institute.

Elsewhere:
Graduates of this course in Reception and Frontline Office Management are eligible to apply through the CAO and/or the Higher Education Links Scheme for entry to year one of a range of higher certificate and degree programmes at Institutes of Technology and Universities (please check with the particular institution regarding local eligibility requirements).