Customer Service

Cavan Town BTEI


Course Name Customer Service
Course Provider Cavan Town BTEI
Alternative Provider(s) Cavan & Monaghan ETB
Course Code 4N1989
Course Type BTEI Part Time
Award NameNFQ ClassificationAwarding BodyNFQ Level
Level 4 Component Award (Level 4 NFQ) Minor QQI Level 4 NFQ
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Attendance Options Part time, Afternoon, Daytime
Location (Districts) Cavan Town
What is BTEI


The BTEI provides part-time Further Education programmes for young people and adults. It aims to give participants an opportunity to combine a return to learning with family, work and other responsibilities. Pro...

Entry Requirements Education: Applicants seeking entry to the programme must have achieved a minimum of a QQI level 3 Major Award or its equivalent

Aptitude: Applicants must demonstrate good interpersonal skills and a desire to work in an office environment.

Previous Experience: Applicants may have achieved the equivalent standard of knowledge, skill and competence through relevant work experience.
Course Content

Expand+The programme is designed to provide training opportunities to raise competency levels of unemployed people, facilitating their progression to or towards labour market participation..

The programme aims to provide learners with a broad range of g...

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Further Enquiries Siobhan McEntee