Service Improvement - Lean Six-Sigma
This certificate course comprehensively covers Lean Six-Sigma techniques and tools. Lean comprises of a range of business practice for eliminating Waste in order to focus on value-added activities. The course covers the DMAIC (Define-Measure-Analyse-Improve-Control) process and is very practical in nature. The course has been designed to apply to both manufacturing and service organisations.
| Award Name | Certificate at UK Level 5 |
|---|---|
| NFQ Classification | |
| Awarding Body | Institute of Leadership and Management |
| NFQ Level |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Certificate at UK Level 5 | Institute of Leadership and Management |
Duration
Students have 6 months to complete the course.
Entry Requirements
Entry Requirements / Prerequisites
• Level 5 (Ireland) certificate or equivalent qualification and/or relevant life and work experiences.
• As this is a Level 5 (UK)/Level 6 (Ireland) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
• Candidates must be fluent in English with excellent written English Skills to achieve the assessment criteria. Queries on the standard required can be directed to the college.
• The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.
• As this programme is delivered through distance learning, students must be capable of studying on their initiative.
• Basic working knowledge of computers and access to a computer with internet access is required to do the course.
• For technical requirements required to access CMIT eLearning please see Provider's website
• For more details on the suitability of this course please see Provider's website.
Careers / Further progression
Transfer and Progression to Further Studies
Learners who successfully complete this programme may build on the units achieved towards another recognised ILM qualification.
Further information
Learners work at their own pace, and may commence at any time of year. To enrol online please see "Application Weblink" below.
• Course Fee: €495.
• Certification Fee: €60 (fee to cover accreditation body’s certification costs and administration).
Course Details
This certificate course comprehensively covers Lean Six-Sigma techniques and tools. Lean comprises of a range of business practice for eliminating Waste in order to focus on value-added activities. The course covers the DMAIC (Define-Measure-Analyse-Improve-Control) process and is very practical in nature. The course has been designed to apply to both manufacturing and service organisations.
By choosing to study this course with CMIT, Students have 24x7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.
Who should complete this ILM Certificate in Service Improvement (Lean Six-Sigma) course?
• Those involved in System Design, Lean Six-Sigma, Operations or Process Design,
• Those involved in Production Management, Service Delivery or Service Improvement.
• Those involved in any aspects of IT design/ build, SDLC or agile.
• Project Managers, Business Analysts, Lean Six-Sigma and Project Team members.
• Marketing professionals who wish to add highly relevant Lean Six-Sigma techniques to their existing skill-set.
• Anyone involved in managing Lean Six-Sigma, Quality or Service Improvement.
• Those who wish to gain a professional, accredited qualification in the subject matter by home study distance learning.
Topics covered in this ILM Certificate in Service Improvement (Lean Six-Sigma) course.
Unit 1: Identifying and Defining Problems
• Lean production and manufacturing
• DMAIC methodology
• The eight sources of ‘waste’
• Identifying projects for improvement
• Scoping projects
• The ‘Define’ stage (D)
Unit 2: Measurement and Analysis of Problems
• The ‘Measure’ stage (M)
• Value stream mapping
• Benchmarking
• The ‘Analyse’ stage (A)
• Root cause analysis
• Voice of the customer
• Kanban
• Lean ‘SWOT analysis’
Unit 3: Designing and Implementing Lean Business Improvement Plans
• The ‘Improve’ stage (I)
• Creative ways to generate solutions
• Screening and prioritising solutions
• Designing the ‘future state’
• Pilot testing
• Executing full-scale implementation
• The ‘Control’ stage (C)
• This course is assessed through a series of tutor-marked assignments.
• All work submitted must be your own work. There is no exam with this course.
• Learners will need to identify and implement a service improvement in an organisation, as the basis of their assessments.
• As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.
ILM Membership
• All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.
Accreditation
• CMIT is registered and approved with ILM to offer programmes leading to ILM qualifications.
• UK: Following successful completion of this course, you will receive an ILM Certificate in Service Improvement (Level 5 UK) from the Institute of Leadership and Management. This qualification is on the UK Regulated Qualification Framework (RQF).
• Ireland: This qualification is fully recognised in Ireland and is comparable to an award at level 6 on the Irish National Framework of Qualifications.
• Europe: This qualification is fully recognised as the equivalent of a Level 5 on the European Qualifications Framework (EQF).
Tel: 01 286 5783
Email: info@cmit.ie