Business Administration Skills
The aim of this programme is to provide learners with the skills, knowledge and competence in the administration requirements of a range of organisations to enable them to operate effectively in an administration support role.
| Award Name | Level 5 Component Award (Level 5 NFQ) |
|---|---|
| NFQ Classification | Minor |
| Awarding Body | QQI |
| NFQ Level | Level 5 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Level 5 Component Award (Level 5 NFQ) | Minor | QQI | Level 5 NFQ |
Duration
10 Weeks Monday & Wednesday 6.30 - 9.30
Entry Requirements
Education: Applicants should have achieved a minimum of a QQI Level 4 Major Award or its equivalent.
Aptitude: Good numerical and communication skills are essential, including verbal and written command of the English language.
Previous Experience: n/a
Careers / Further progression
On completion of this programme learners will have the skills, knowledge and competency to operate effectively under supervision in a variety of administration contexts across a range of organisations.
Further information
Start Date 14/09/2026
End Date 20/11/2026
Learning Outcomes Learners will be able to:
1 Identify features of different types of business organisations
2 Explain a range of organisational structures, to include, hierarchical and flat structures
3 Explore the different types of departments within an organsation, the cooperation between internal departments and the impact of the external environment on the business organisation
4 Analyse the impact of the external environment on a business
5 Identify the main functions of management and the role and impact of Human Resource management in an organisation
6 Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation as it pertains to the staff selection and appointment
7 Explain the need for quality, the role of quality systems, the various techniques and processes which are used to ensure quality in different types of organisations, to include manufacturing and service focused organisations, and quality accreditations available
8 Explore sources of finance for a business, distinguishing between long, medium and short term finance and the need for and types of financial controls, to include cash flow
9 Examine different types of meetings held within an organisation, the function and role the meetings and the associate documentation
10 Examine the insurance requirements of a business organisation, identifying appropriate insurance for different types of risk
11 Implement and adhere to an organisations systems and procedures, to include, quality management and or control systems, financial controls, employee procedures and health and safety
12 Complete a range of documentation necessary for the effective function of meetings within an organisation, to include agendas, meeting notes and minutes
13 Maintain a range of documents pertaining to human resources management and employees within an organisation, to include, employment contracts, attendance records and personnel files
14 Process a range of business documentation to ensure effective implementation of an organisations financial and or quality systems and procedures
15 Use a range of hardware and software to provide administrative support
16 Carry out a range of administrative functions to support the effective implementation of organisational management systems and procedures
This course will run from 18.30 - 21.30 two evenings per week The course will be run on-site - Monday and Wednesday nights. Classes will be supported with content on moodle so you will need access to a device and an internet connection to actively participate in the training programme.
Business Administration Skills (5N1610)
Business Administration Skills (5N1610)
Contact
Evening Training Baldoyle
Phone: 018167400
Email: blevening@ddletb.ie