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Medical Administration - Office Administration

PLC Post Leaving Cert
5M1997

An ideal route to a career as a Medical Secretary, Administrator or Receptionist.

Award Name Level 5 Certificate (Level 5 NFQ)
NFQ Classification Major
Awarding Body QQI
NFQ Level Level 5 NFQ
Award Name NFQ Classification Awarding Body NFQ Level
Level 5 Certificate (Level 5 NFQ) Major QQI Level 5 NFQ
Location:
Tralee, Listowel
Attendance Options:
Full time, Daytime
Apply to:
Course provider

Duration

38 weeks.

Entry Requirements

Minimum:
- Applicants must be 16+ years of age on entry to the course.
- Leaving Cert, LCVP, LCA or QQI Level 4 Major Award is essential.
- Mature applicant route available for applicants aged 23+.
- Competent written and spoken English (CEFR B2 or Higher).
- Non-EU/EEA applicants must have permission to work in Ireland.

Additional:
- Applicants must express an interest in learning and practicing new skills.
- Display a client focused personality.
- Display characteristics of a good team worker and be capable of self-directed learning.
- Previous work experience is an advantage but not essential.
- Garda vetting is a requirement for this programme and participation is subject to a satisfactory outcome of the Garda vetting process.

Careers / Further progression

What are the employment opportunities?
The healthcare sector is one of the largest employers in Ireland. It includes private medical practices, dental surgeries, physiotherapy clinics, public and private hospitals, hospices, nursing homes, medical insurance companies, and supplies and manufactures of medical devices and medicines. All of these companies employ secretaries and administrators. Small medical practices generally employ one or two secretaries while larger companies and organisations require a much higher number of administration staff.

What are the progression opportunities?
If you complete a QQI major award with Kerry College, you may use your results to progress to third level (University, Technological University or Institute of Technology). You should check individual university websites for specific entry criteria for courses. There is a separate section on the CAO application for applying using your QQI results from Kerry College in the same way you use your Leaving Certificate results. You may also apply under the QQI Higher Education Links Scheme (HELS). A limited number of places are available each year.

QQI FET Links to CAO Courses

Course Web Page

Further information

Start Date: 07/09/2026.

Why should I apply?
Develop the knowledge, skill and competencies to work independently and under supervision in a medical office.

What's the certification?
QQI Level 5 Major Award Certificate in Office Administration (5M1997).

What will I study?
Audio Transcription (5N1549)
Customer Service (5N0972)
Information & Administration (5N1389)
Medical Terminology (5N2428)
Spreadsheet Methods (5N1977)
Text Production (5N1422)
Word Processing (5N1358)
Work Experience (5N1356)

Tralee,
Co. Kerry
V92 PW50
t: (066) 7149 600
e: monavalley@kerrycollege.ie
Mon-Fri 8:30am-4:30pm.

Location:
Tralee, Listowel
Attendance Options:
Full time, Daytime
Apply to:
Course provider