| Course Name |
Business - Administration IT & Customer Service |
| Course Provider |
Letterkenny Institute of Technology |
| Course Code |
LY116 |
| Course Type |
Higher Education CAO |
| Qualifications |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
| Level 6 Higher Certificate (Level 6 NFQ)
More info...
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Major |
Letterkenny Institute of Technology |
Level 6 NFQ |
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| Apply To |
CAO |
| Attendance Options |
Full time, Daytime |
| Location (Districts) |
Letterkenny |
| Leaving Certificate Entry Requirements |
Minimum Entry Requirements
Min. Five O6/H7, English or Irish O6/H7, Maths F2/O6/H7
In the absence of Mathematics, 6 Leaving Certificate Subjects Grade OD including Irish or English and (a) two commercial subjects or (b) one commercial subject and a continental language
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| QQI FET Entry Requirements |
Web Page - Click Here |
| Alternative Entry |
Any applicant applying based on non EU awards/qualifications must apply directly to the International Office at LYIT. In order to be considered for entry international applicants must present a qualification that is recognised as being equivalent to a Level 5 Irish qualification and an IELTS qualification of 5.5 minimum.
For entry purposes RPL will be considered in accordance with the quality assurance procedures of LYIT.
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| Recognition of Prior Learning RPL |
Web Page - Click Here |
| Link to Course Fee |
Web Page - Click Here |
| CAO Application Dates and Fees |
Expand+Early online application (discounted): Fee €30 Closing Date: 20th January 2018 at 5:15pm
Normal online application: Fee €45 Closing Date: 1st February 2018 at 5:15pm
Late online application - restrictions apply: Fee: €60 Closing Date: 1st May 2...
Hide-Early online application (discounted): Fee €30 Closing Date: 20th January 2018 at 5:15pm
Normal online application: Fee €45 Closing Date: 1st February 2018 at 5:15pm
Late online application - restrictions apply: Fee: €60 Closing Date: 1st May 2018 at 5:15 pm
Change of Mind - restrictions apply: Fee: Nil Closing Date: 1st July 2018 5:15 pm
Exceptional online late application - see page 14 of the 2018 CAO Handbook: Fee €60 Closing Date: 22nd July 2018 at 5:15pm
You should avoid submitting an application close to a closing date. No extensions to closing dates will be allowed and all fees are non-refundable.
LATE APPLICATIONS
Late Applications are those which are received after 5:15pm on 1st February 2018 and will be accepted up to 5:15pm on 1st May 2018, subject to the restricitions listed on page 3 of the 2018 CAO Handbook. The online facility for late applications opens on the 5th March 2018 at 12:00 noon - a fee of €60 applies.
Exceptional Late Applications (Exception to the Timetable)
The exceptional closing date of 22nd of July at 5:15pm applies only to applicants who are currently undergraduate students in any year in any one of the participating HEIs (subject to the exclusions listed below). In order to avail of the Exceptional Late Application facility you must have entered the HEI through the CAO system.
If you did not enter your current course through the CAO system, you must first contact the Admissions Office of the HEI to which you wish to apply and they will inform you if you may submit an application direct to the institution.
Exclusions:
You may submit a late application only for entry to courses other than your existing course. If you wish to repeat the year in the same course you must arrange this within your HEI.
Mary Immaculate College Limerick, Trinity College Dublin, University of Limerick, Maynooth University and Galway Mayo Institute of Technology have special procedures in place in the case of current or previous students who wish to apply for entry to another course in the same HEI. Such applicants must contact their Admissions Office to determine the application procedure. However, if you are a student in another HEI and you wish to apply to any of these five HEIs, you should apply through CAO.
Refer to page 15 of the 2018 CAO Handbook on how to make an Exceptional Late Application.
Restricted-category Applicants
Mature applicants – most HEIs will require mature applicants, who wish to be assessed on mature grounds, to have applied to CAO by 1st February 2018 at 5:15pm. (This restriction does not apply if the applicant wishes to be considered on the basis of school leaving qualifications only.) For more information about applying to CAO on the basis of mature years go to www.cao.ie/mature.
Applying for the HEAR and/or DARE schemes – to be considered for the HEAR and/or DARE schemes applicants must have registered on the CAO system by 1st February 2018 at 5:15pm and must have completed the HEAR/DARE application form by 1st March 2018 at 5:15pm – supporting documents must be sent to CAO offices before 1st April 2018 at 5:15pm.
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| Course Content |
Expand+This 2 year programme has been designed to provide students with a skillset matched to the needs of small businesses locally and nationally in the areas of Administration, IT and Customer Service. Students will study a range of modules including Of...
Hide-This 2 year programme has been designed to provide students with a skillset matched to the needs of small businesses locally and nationally in the areas of Administration, IT and Customer Service. Students will study a range of modules including Office Administration, Professional Keyboarding, Accounting and VAT, Customer Relationship Management and Digital Marketing.
Particular attention is paid in first year to supporting the transition to 3rd level study through enabling modules such as Learning to Learn & ICT in Semester 1 and Writing Skills in Semester 2.
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| Subjects Taught |
Expand+What will I study?
Year/Semester Proposed Modules Mandatory/ Elective No of credits
1/1
Learning to Learn & ICT Mandatory 5
Business Management Mandatory 10
Mathematics Mandatory 5
Professional Keyboarding & Business Docume...
Hide-What will I study?
Year/Semester Proposed Modules Mandatory/ Elective No of credits
1/1
Learning to Learn & ICT Mandatory 5
Business Management Mandatory 10
Mathematics Mandatory 5
Professional Keyboarding & Business Document Production 1 Mandatory 5
Fundamentals of Marketing Mandatory 5
1/2
Writing Skills Mandatory 5
Office Organisation Mandatory 10
Introduction to Accounting Mandatory 10
Professional Keyboarding & Business Document Production 2 Mandatory 5
2/3
Business Information Systems Mandatory 10
VAT and PAYE for SMEs Mandatory 5
Marketing Principles Mandatory 5
Customer Relationship Management Mandatory 10
2/4
Digital Marketing 1 Mandatory 5
Advanced Text Processing Mandatory 5
Customer Care Mandatory 10
Computerised Accounts & Payroll Systems Mandatory 10
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| Careers or Further Progression |
Expand+Follow-on Courses
BBus in Marketing [Year 3 of Level 7 programme]
BA Administration [One Year Level 7 add-on with work placement]
Career OpportunitiesGraduates from the Higher Certificate in Business (Administration, IT and Customer Service) w...
Hide-Follow-on Courses
BBus in Marketing [Year 3 of Level 7 programme]
BA Administration [One Year Level 7 add-on with work placement]
Career OpportunitiesGraduates from the Higher Certificate in Business (Administration, IT and Customer Service) will be equipped with a skill set that is hugely in demand both regionally and nationally. Graduates will possess a comprehensive set of skills and competencies appropriate to entry level positions in administration functions.Graduates find themselves working in the private and public sectors eg County Council, Hospitals, Education Sector, Accounting Practices, Legal Practices, Health Centers, GP Surgeries, IT and Retail Organisations, and roles may involve:
Providing both clerical and administrative support either as part of a team or individually
Playing a vital part in the administration and smooth-running of an office
Coordinating and implementing office procedures
Written and oral communication, word processing and keyboarding (requiring IT, organisational and presentation skills) as well as the ability to multi-task and work well under pressure
Devising and maintaining office systems
Managing relationships with internal and external customers through effective business communication
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| Further Enquiries |
For Further Information:
Contact Patricia Doherty Head of Department of Business Studies, Letterkenny Institute of Technology by
E- Mail: Patricia.Doherty@lyit.ie
Telephone: (074) 9186202
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| Course Web Page |
Web Page - Click Here |
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| Points History |
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