Expand+Course Aims

Are you interested in pursuing a career in the contact centre and customer service industry? Are you a strong communicator with good interpersonal skills? This thoughtfully designed program is the course for you. Students will be train...

Hide-Course Aims

Are you interested in pursuing a career in the contact centre and customer service industry? Are you a strong communicator with good interpersonal skills? This thoughtfully designed program is the course for you. Students will be trained in the use of customer relationship management systems, deal with a variety of consumer behaviours and develop problem solving skills to deal with customer queries - all required to gain employment in the telecommunications industry.

On completion of the program you will have an excellent understanding of new communications technology and will have gained valuable work experience. We are committed to ensuring that all our graduates are highly employable and have the skills, expertise and support they need to maximise their performance in their future career.

Expand+Course Costs
Registration fees apply. However it is important that students should budget to cover the cost of the various student services - similar to the requirements of Third Level Colleges. These costs include examination fees, insurance, regis...

Hide-Course Costs
Registration fees apply. However it is important that students should budget to cover the cost of the various student services - similar to the requirements of Third Level Colleges. These costs include examination fees, insurance, registration charges, books and where required - uniforms and specialised equipment. Details of these charges are available on request from the college. There are no fees for tuition. No refund of course costs will be issued after 30th September.

In addition, students are liable for a €200 participation contribution, imposed on all PLC courses. The following categories of student are exempt from paying the contribution.

Full current medical card holders in their own right and their dependent children.

Those who are eligible under the student grant Scheme

Those in receipt of the Back to Education Allowance or VTOS allowances.

Please note evidence that you are in receipt of any of the above must be provided before an exemption can be implemented. Therefore, initially only those who produce a full medical card in their own right will be exempt. All others must pay the €200 contribution and it will be refunded when their eligibility is confirmed.

Expand+Students attending full-time approved courses at Marino College are eligible to apply for a maintenance grant. The Grant is based solely on income and where students wish to proceed with an application it is necessary to apply to one's local Educati...

Hide-Students attending full-time approved courses at Marino College are eligible to apply for a maintenance grant. The Grant is based solely on income and where students wish to proceed with an application it is necessary to apply to one's local Education & Training Board.

More information available from www.susi.ie

Back to Education Allowance
The Back to Education Allowance is a scheme which enables anyone in receipt of benefits eg Jobseekers Allowance or One Parent Family Payment to enrol on a Post Leaving Certificate or Adult Education course and continue to keep their benefit. For more information on the schemes you can contact your local Social Welfare Office.

Back to Education Initiative
The Back to Education Initiative provides part-time Further Education Programmes for young people and adults. The aim is to give people an opportunity to combine return to learning with family and other responsibilities. Priority is given to early school leavers, participants can retain their benefits and there are no course charges.