| Course Name |
Reception Skills & Frontline Office Skills |
| Course Provider |
Mallow College of Further Education |
| Alternative Provider(s) |
Cork ETB |
| Course Code |
5N1407 |
| Course Type |
Lifelong Learning |
| Qualifications |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
| Level 5 Component Award (Level 5 NFQ) |
Minor |
QQI |
Level 5 NFQ |
|
| Apply To |
School |
| Attendance Options |
Part time, Evening |
| Location (Districts) |
Mallow |
| Enrolment and Start Dates Comment |
Information/Enrolment for Evening Education Programmes for Autumn 2017 will take place at on Monday 11th September 2017 from 7 to 8pm at the Mallow College, West End, Mallow. Tutors will available to discuss courses on the night.
Enrol online via link below.
Courses commence week beginning Monday 25th September 2017. |
| Application Weblink |
Web Page - Click Here |
| Duration |
10 weeks. Monday 6.30 - 9.30pm |
| Course Fee |
Expand+Cost: €250.00 (€15 off online)
Extra Costs
QQI Certification Fee (€20 per module) is not included in tuition cost.
• If a class is not formed fees will be returned without demand or transferred to another course by request.
• Where a class ...
Hide-Cost: €250.00 (€15 off online)
Extra Costs
QQI Certification Fee (€20 per module) is not included in tuition cost.
• If a class is not formed fees will be returned without demand or transferred to another course by request.
• Where a class is formed, fees will be strictly non-refundable. It is the responsibility of the participant to inform themselves of the course content, course duration etc.
• Cancellations can only be accepted within 2 weeks of commencement of course on the grounds of certified illness.
• All cheques must be made payable to "Cork ETB".
|
| Financial Support |
Discounts
€15 discount when you enrol online. 20% off for Social Welfare and Old Age Pension recipients. 40% off for Mallow College full-time day students
|
| Comment |
Terms and Conditions
• Students are expected to supply their own materials.
• Formation of classes depends on sufficient demand.
• Exam fees (where applicable) are not included in course fee.
• The times / duration of courses may vary at Directors discretion.
• The Director reserves the right to refuse or terminate participation in a class.
• The College cannot accept responsibility for loss or damage to property while in the environs of the College. |
| Course Content |
The aim of this award is to equip the learner with the knowledge, skill and competence required to carry out reception related tasks and operations as a front line representative in a range of organisations. |
| Subjects Taught |
Expand+Learning Outcomes
•To explore with the learner professional skills required by a receptionist to operate in a front line position.
•To create an awareness of the importance of the layout and maintenance of a reception area.
•To facilitate the le...
Hide-Learning Outcomes
•To explore with the learner professional skills required by a receptionist to operate in a front line position.
•To create an awareness of the importance of the layout and maintenance of a reception area.
•To facilitate the learner to explore and implement the procedures involved in the operation of an efficient front office area.
•To create an awareness of the different systems, networks and equipment in operation within a reception area.
•To enable the learner to explore a professional attitude to colleagues and clients.
•To enable the learner to appreciate the importance of confidentiality in all business communication and transactions.
•To enable the learner to use a range of equipment used in the reception area.
•To explore with the learner an appreciation of the aspects of safety and health legislation at work.
|
| FET Code |
5N1407 Level 5 Minor Award in Reception Skills |
| Further Enquiries |
Tel: 022-43030
Email: eveningeducation@mallowcollege.ie |
| Course Web Page |
Web Page - Click Here |
|
|