Expand+Entry Requirements / Prerequisites
• Level 5 certificate or equivalent qualification and/or relevant life and work experiences.
• As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to ...

Hide-Entry Requirements / Prerequisites
• Level 5 certificate or equivalent qualification and/or relevant life and work experiences.
• As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
• Candidates must be fluent in English with excellent written English Skills in order to achieve the assessment criteria. Queries on the standard required can be directed to the college.
• The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.
• As this programme is delivered through distance learning, students must be capable of studying on their own initiative.
• A basic working knowledge of computers and access to a computer with internet access is required to do the course.

Expand+Who should complete this ILM Certificate in Leadership and Management – Change Management course?
• Anyone in a management or project management role with an organisation.
• Newly appointed or existing managers.
• People who wish to gain a profess...

Hide-Who should complete this ILM Certificate in Leadership and Management – Change Management course?
• Anyone in a management or project management role with an organisation.
• Newly appointed or existing managers.
• People who wish to gain a professional, accredited qualification in the subject matter by home study distance learning.

Accreditation
Following successful completion you will receive an ILM Certificate in Leadership and Management (Level 5 UK) from the Institute of Leadership and Management. This is an award on the UK Regulated Qualification Framework (RQF) and is comparable to an award at level 6 on the Irish National Framework of Qualifications. CMIT is an approved ILM Centre.

Expand+Topics covered in this ILM Certificate in Leadership and Management – Change Management course

Unit 1: Managing Improvement
• How Organisations Compete
• What is Quality Management?
• Quality Systems
• Quality Monitoring
• Quality Metrics
• ...

Hide-Topics covered in this ILM Certificate in Leadership and Management – Change Management course

Unit 1: Managing Improvement
• How Organisations Compete
• What is Quality Management?
• Quality Systems
• Quality Monitoring
• Quality Metrics
• Measuring Customer Metrics
• Conducting a Quality Audit
• Business Improvement Planning
• Performance Standards
• Action Planning
• Monitoring Results
• Unit 2: Understanding the Organisational Environment

Uses of PESTLE Analysis
• Components of a PESTLE Analysis
• Information Gathering
• Political and Government Influences
• Economic Influences
• Social and Technological
• Social Trends
• Industry and Market Analysis
• Technology Trends
• Legal and Regulatory Environment
• Environmental Influences
• Ethics
• Key Drivers of Change
• PESTLE Impact Assessment
• Unit 3: Managing and Implementing Change

Monitoring and Control
• What is Change?
• The Benefits of Change
• The Role of Change in the Management Process
• Common Problems when Implementing Strategic Change
• Mission, Vision and Value
• External and Internal Analysis
• Market Opportunities and Threats
• Organisational Strengths and Weaknesses
• Identifying and Assessing Areas for Change
• How to Communicate Change
• Getting Buy-in
• Stakeholder Management
• Implementing Change
• Kotter’s 8-Step Model
• Managing Risk and Resistance to Change
• Organisation Structure
• Devising Operational Plans