| Course Name |
Communicating in Challenging Circumstances - A Workshop for Non-Clinical Staff |
| Course Provider |
Irish Hospice Foundation |
| Course Code |
44739 (Assigned by Qualifax. Not an official code) |
| Course Type |
Palliative Care and End of Life |
| Apply To |
Course provider |
| Attendance Options |
Daytime |
| Location (Districts) |
Dublin 2 |
| Enrolment Date |
01/11/2016 |
| Start Date |
23/02/2017 |
| Course Content |
This workshop provides training for non-clinical staff whose work brings them into contact with bereaved people. The workshop will focus on communication skills training, responding to people when they are distressed, angry or over-whelmed and the importance of self-care. |
| Learning Outcomes |
On completion of the workshop participants will be able to:
• understand the different responses to loss;
• be familiar with active listening techniques;
• learn how to interrupt, transfer or terminate calls without giving offence;
• be aware of the impact on self when dealing with loss. |
| Course Fee |
€100 (1-day workshop) includes light lunch/tea and coffee |
| Target Audience |
Professionals and volunteers who may wish to learn more about loss and bereavement and for those working with people who have experienced a major loss. |
| Start and Finish Times |
9.15am - 4.15pm |
| Enrolment and Start Dates Comment |
Currently open for bookings.
23rd February 2017 (1-day workshop) |
| Further Enquiries |
Iris Murray
Telephone: 01 679 3188
Email: iris.murray@hospicefoundation.ie
Website: www.hospicefoundation.ie www.bereaved.ie |
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