Reception and Clerical Skills
| Award Name | Level 5 Component Award (Level 5 NFQ) |
|---|---|
| NFQ Classification | Minor |
| Awarding Body | QQI |
| NFQ Level | Level 5 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Level 5 Component Award (Level 5 NFQ) | Minor | QQI | Level 5 NFQ |
Duration
20 weeks
Entry Requirements
Minimum
• Applicants must be 16+ years of age on entry to the course.
• Leaving Cert, LCVP, LCA or QQI Level 4 Major Award.
• Mature applicant route available for applicants aged 23+.
• Competent written and spoken English (CEFR B1 or Higher).
• Non-EU/EEA applicants must have permission to work in Ireland.
Additional
• Good communication & interpersonal skills.
• Good numeracy skills.
• Basic computer skills.
Careers / Further progression
What are the employment opportunities?
A wide range of industries and businesses employ receptionists and clerical officers. These include hotels, offices, hospitals, factories, government buildings, doctors’ surgeries and solicitors’ offices. Many receptionists and clerical officers work 9am to 5pm Monday to Friday. However, some industries require their receptionists to work weekends, evenings and shift work. Typically, graduates of this course will seek employment as junior receptionists/clerical officers to build on their experience and further their careers. Some graduates may decide to progress to further study.
Further information
Check with the college for the next start date
Killarney
No fees
Learners on full-time programmes at Kerry College have a number of funding options.
1. DEASP (Department of Employment and Social Protection). Contact your local INTREO office.
2. SUSI (Student Universal Support Ireland). Apply at: www.susi.ie
If eligible, learners may only receive one of these payments while participating on a Kerry College full-time programme.
Learner Allowance
Also known as a Training Allowance.
To avail of a Learner Allowance, an applicant must be in receipt of a qualifying DEASP payment at course start. Allowances/payments are based on attendance and are paid by Kerry College directly to learners for the duration of the course. You may also receive accommodation or travel allowance if you meet the criteria.
Back to Education Allowance
To avail of a Back to Education Allowance (BTEA) the applicant must apply directly to the DEASP. BTEA is paid by DEASP directly to learners for the academic year. There is no option to receive any other payment or receive an accommodation or travel allowance.
SUSI Grant
SUSI is a maintenance grant available only for courses that are SUSI approved. Payments are made directly to the learner in the form of grants to cover the academic year.
There is no option to receive any other payment or receive an accommodation or travel allowance. A full-list of eligible course along with details on how to apply is available on SUSI.ie.
No Payment
A learner who is not eligible for Learner Payment, BTEA or SUSI may still apply and participate on any Kerry College course.
Courses for employment offer travel or accommodation support payments, if criteria are met.
Funding towards Travel, Accommodation and Meals
At present, learners on courses for progression do not qualify for travel/accommodation/meal payments. These payments relate only to learners on courses for employment. Learners may receive Travel or Accommodation Allowance - but not both. Your payment will be calculated and processed at course registration.
Travel Allowance
A travel allowance is a contribution towards the learner’s cost of travel based on the distance from the learner’s primary place of residence to the campus location.
To qualify, learners must live more than 3 miles/5km away from the campus location they are attending. Travel Allowances are not payable to participants on Night Training courses.
Accommodation Allowance
An accommodation allowance may be paid to learners who need to relocate in order to attend a course for employment.
To qualify, learners must live more than 20 miles/32km away from the campus location they are attending. For up to date information on this, please see: kerrycollege.ie/learner-information
National Childcare Scheme
The NCS (National Childcare Scheme) provides childcare supports for those on full-time education and training programmes. Full details can be found on the www.ncs.gov.ie webpage.
You may apply via your MyGovID account or contact Kerry County Childcare Committee at 066 718 1582 to discuss which childcare supports are available to you.
• Applicant Screening • Admissions Interview
Applications for all full-time programmes should be made online via the Kerry College website. Your application will be processed using FETCHCOURSES - the National FET Course Application System.
If you haven't signed up for a FETCH account, you'll need to do this first. It's free and a one-time setup.
Employment-Focused course -
An excellent starting point to pursue a career as a receptionist or in a clerical role.
WHY SHOULD I APPLY?
• Get a good foundation in office administration skills.
• Progression opportunities to further study or direct to employment.
WHAT WILL I STUDY?
• Customer Service (5N0972)
• Induction to the Course
• Information and Administration (5N1389)
• Word Processing (5N1358)
QQI Level 5 Component Certificate Award in Information and Administration (5N1389)
QQI Level 5 Component Certificate Award in Word Processing (5N1358)
QQI Level 5 Component Certificate Award in Customer Service (5N0972)
SKILLS TO COMPETE - RECEPTION AND CLERICAL SKILLS
Skills to Compete is an initiative to support those who have lost their jobs as a result of COVID-19, to re-enter the workforce.
https://www.solas.ie/programmes/skills-to-compete/
** Employment-Focused Course
If getting a job is your priority, browse our employment focused courses. These courses help build job ready skills to increase your chances of finding work. Qualifications are offered at QQI Level 5 and Level 6 but also a range of professional and industry-led certifications.
CERTIFICATION
QQI Level 5 Component Certificate Award in Information and Administration (5N1389)
QQI Level 5 Component Certificate Award in Word Processing (5N1358)
QQI Level 5 Component Certificate Award in Customer Service (5N0972
Contact the Kerry College Admissions Office on 066 714 9696 or info@kerrycollege.ie