Reception Skills
| Award Name | Level 5 Component Award (Level 5 NFQ) |
|---|---|
| NFQ Classification | Minor |
| Awarding Body | QQI |
| NFQ Level | Level 5 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Level 5 Component Award (Level 5 NFQ) | Minor | QQI | Level 5 NFQ |
Duration
12 weeks. Monday (Online) or Tuesday (Charleville) 18:30 to 21:30.
Entry Requirements
Course Requirements
Learners must be aged 18 and over.
No previous experience required.
Find out more about the type of people who take our courses.
Further information
Contact the college for the next start date
Telephone 022 433 09
email info@mallowcollege.ie or helpdesk@nightschool.ie
Online: Live video-conferencing on Google Meet, email tutor support, free Google Docs and Microsoft Office Online, study notes and course materials online on Moodle.
€200.00
*€190.00 with online discount, €140.00 for Social Welfare/PUP, €140.00 for Old Age Pension recipients, €120.00 for current and just graduated Mallow campus day students, FREE on the Training Support Grant.
Reception Skills and Frontline Office Skills QQI Level 5 Certificate 5N1407.
The aim of this award is to equip the learner with the knowledge, skill and competence required to carry out reception related tasks and operations as a front line representative in a range of organisations.
Learning Outcomes
•Examine the skills, functions and responsibilities of a receptionist or front line office representative within an organisation.
•Outline the products, services, key policies, structures and personnel of an organisation.
•Explore the range of telecommunications network equipment used within a reception and or front office context, to include, telephone management systems, electronic directories and computer networks.
•Plan a reception layout and describe office equipment in the reception area.
•Apply a range of communication skills including personal, interpersonal and technological proficiencies using effective tone, pitch, use of voice and body language.
•Operate a range of equipment in the reception area to include a telecommunications system, an intercom, pager, a computerised data entry system, electronic diary, photocopier, scanner, fax machine and postal automation equipment.
5N1407 Reception and Frontline Office Skills
Award
QQI 5N1407 Reception and Frontline Office Skills, Level 5 (part of 5M4468)
Mallow Campus: Night School @ Mallow College, West End, Annabella, Mallow, Co. Cork, P51 P732
Phone 022-43030 Fax 022-22742
Contacts
office@nightschool.ie
Facebook Messenger
Phone 022-43030 Fax 022-22742