Managing Services - Micro-Credential - Mayo
This programme examines the nature of services and develops an approach to managing and delivering service that focuses on service processes and design, managing the public interface and improving service quality.
| Award Name | Minor Certificate (Level 7 NFQ) |
|---|---|
| NFQ Classification | Minor |
| Awarding Body | Atlantic Technological University |
| NFQ Level | Level 7 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Minor Certificate (Level 7 NFQ) | Minor | Atlantic Technological University | Level 7 NFQ |
Duration
1 year part-time, blended.
Study Hours
Students are encouraged to engage in study time outside the timetabled delivery of the course.
On-Campus Attendance
Students will attend classroom-based learning at the ATU Mayo Campus for two days per month throughout the academic year. This will also include learning through online engagement.
Entry Requirements
For full details on the Entry Requirements for this programme please see the course webpage.
Further information
Total Fees €750
The approach will take account of different contexts in the private and public sector, encouraging students to apply their learning to their professional context. Studying this course gives students the necessary education and insights to the management of a service - with a very practical and applied focus.
Who should apply?
This module is aimed at individuals working in a service environment in the public or private sector, or those who aspire to a career in service management.
Modules
Managing Services
Examination & Assessment
100% continuous assessment.
Course Coordinator: Declan Hoban: Declan.Hoban@atu.ie
Student Advisor: learn.galwaymayo@atu.ie