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Digital Financial Services & Data Analytics

Lifelong Learning
102246

This programme is aimed at students working in operations and service support roles in banking who wish to advance their studies in the area of digital transformation.

Award Name Special Purpose Certificate (Level 7 NFQ)
NFQ Classification Special Purpose
Awarding Body University College Dublin
NFQ Level Level 7 NFQ
Award Name NFQ Classification Awarding Body NFQ Level
Special Purpose Certificate (Level 7 NFQ) Special Purpose University College Dublin Level 7 NFQ
Course Provider:
Location:
Dublin City Centre
Attendance Options:
Part time, Online or Distance
Apply to:
Course provider
Number of credits:
15

Duration

14 weeks. 3 Modules
Delivery: Online.

Entry Requirements

Entry Requirements
The minimum entry requirements are as follows:
• Five passes in the Leaving Certificate, including English and Mathematics
• Five O Level/GCSE passes, including English Language and Mathematics

IOB will also consider applications on a mature candidate basis from applicants who are 23 years of age before the date of their application for admission to the programme.

Professional Body Membership
You must be a current member of IOB, or become a member, to undertake this programme.

Course Web Page

Further information

Next intake
Autumn Trimester (2023-2024 academic year)

Please note that the programme content and fees are subject to change in the 2023/2024 academic year. Any changes will be outlined in the 2023/2024 prospectus and at iob.ie in August - the start of the new academic year.

€605 per module

Skillnet Funding
Please note when completing your IOB registration form, IFS Skillnet grant funding is currently only available for modules that commence in 2021. Funding for 2022 modules will be available from January 1st 2022. You should check if your company has IFS Skillnet approval, and if so, please complete this form:

Professional Certificate in Digital Financial Services and Data Analytics - IFS Skillnet form
Note: students without IFS Skillnet funding should apply using the Enrol Now button above.

Overview
At a Glance
This programme is aimed at students working in operations and service support roles in banking who wish to advance their studies in the area of digital transformation.

The programme seeks to develop an understanding of the impact and relations between process, technology and data. This will enable students to identify their role in the interaction of these elements and provide a foundation for students to begin to analyse data in order to identify improvements in the processes supporting digital financial services.

Who is this programme for?
This programme is aimed at students working in operations and service support roles in banking who wish to advance their studies in the area of digital transformation.

The programme seeks to develop an understanding of the impact and relations between process, technology and data. This will enable students to identify their role in the interaction of these elements and provide a foundation for students to begin to analyse data in order to identify improvements in the processes supporting digital financial services.

With increased digitisation in many industries, and in particular with its disruptive potential in financial services, understanding the impact of digital on customers, products and channels has never been more important. Digital changes are already generating a wealth of useful data. With the power of data to enhance customer services and processes, understanding data and being able to use data will be a basic requirement in any job in the future.

How you will benefit
On successful completion of this programme, you will be able to;
• Describe the relationship between business processes, digital technology and data, especially as it relates to operations, the customer and other stakeholders such as the Central Bank of Ireland, Financial Services Ombudsman, Data Protection Commissioner, etc
• Identify key digital technologies in financial services business, processes and customer service provision and explain the critical risks and vulnerabilities which must be managed in financial services digital systems
• Apply basic statistical and data visualisation techniques and identify how they can be used to challenge assumptions underpinning the information used for decision-making
• Compare and interpret the different kinds of data and how data relates to information, business intelligence for decision-making and the differences between using data for analysis and using data for predictive modelling
• Collect, organise and use data to identify process improvements for operational or organisational efficiency and/or enhanced customer service
• Prepare and present concise data informative reports in response to well-defined questions or problems.

Continuous Professional Development
If you hold an IOB designation or a designation managed by IOB, CPD hours may be awarded on successful completion of this programme.

Combination of continuous assessment and written exams.

Students will be assessed in a variety of ways across the three modules. The continuous assessment components will include completing essay-style reports, commentaries, practical projects and case studies.

There are no end of trimester exams for the this programme, all three modules are assessed on 100% continuous assessment.


Award
When you successfully complete this programme you will be awarded a Professional Certificate in Digital Financial Services and Data Analytics from UCD.

This is a level 7 qualification on the National Framework of Qualifications.

Contact
For more information please contact education@iob.ie

Course Provider:
Location:
Dublin City Centre
Attendance Options:
Part time, Online or Distance
Apply to:
Course provider
Number of credits:
15